Norfolk and Suffolk Police
How Norfolk and Suffolk Constabularies enhance frontline communication with Sepura SC21 radios
Meeting the communication needs of Norfolk and Suffolk Police with Sepura SC21 radios
Norfolk and Suffolk Constabularies enhanced their frontline communication by investing in nearly 4,000 Sepura SC21 TETRA radios as part of a joint-force initiative. It equipped officers with compact, high-performance devices designed for critical communications in demanding policing environments. With advanced features and a robust design, the SC21 ensures reliable connectivity, enabling officers to deliver effective public safety services.
Addressing the communication challenges of two major constabularies
Ensuring effective communication across two major constabularies required a robust, reliable, and user-friendly radio solution. Norfolk and Suffolk Constabularies needed a modern, reliable radio solution that offered crystal-clear audio, long battery life, and a user-friendly design. The radios also needed to withstand the demanding nature of daily police work while taking up minimal space on an officer’s uniform.
After considering the options available to us it was clear that Sepura’s SC21 was the unanimous choice of both our front-line officers and our operations teams. Sepura’s support is outstanding, and they are working closely with us to help manage our transition to the new devices, including assisting with training and the installation of charging equipment, ensuring that our staff will be fully prepared for the transition.
David Woods, Joint ICT Airwave Specialist for Norfolk And Suffolk Constabularies
Sepura SC21: A clear choice for Norfolk and Suffolk Constabularies
After extensive trials, positive user feedback, and a thorough business case analysis covering support, pricing, and product evolution, the SC21 emerged as the preferred solution for both forces. The trial process was led by David Woods, Joint ICT Airwave Specialist for the constabularies, and supported by Sepura’s Business Development Manager, Dawn Griffiths.
A compact version of the Sepura SC20 radio, the SC21 combines high levels of robustness and functionality without compromising on performance. Users particularly praised its rich, clear audio, which allowed for effective communication even in noisy environments, and its compact design, which took up minimal space on an officer’s uniform. The radio’s excellent battery life and robust design also stood out, along with its intelligent user interface, which made essential tasks quick and easy to perform.
Good communications is fundamental to our policing service, and the SC21 provides the support we need to deliver the best service possible.
Temporary Assistant Chief Constable Steve Mattin, Joint Protective Services Lead, Suffolk Police
Why the Sepura SC21 is the preferred radio for frontline policing
Sepura’s TETRA hand-portable radios are trusted by police forces across the UK and beyond, thanks to their innovative features, durable design, and comprehensive support services. The SC21, now in use by both Norfolk and Suffolk Constabularies, enhances officers’ communication capabilities, helping them deliver superior service to their communities.
The SC21 is part of Sepura’s market-leading SC Series of radios, which includes hand-portable and mobile radios, supported by powerful applications and flexible accessories. This combination ensures that public safety officers can communicate efficiently in any environment.
As more UK organisations adopt Sepura hand-portable radios to equip their officers with modern, powerful communication devices, the SC21 stands out in the market for its combination of advanced features and compact design. This unique balance offers officers the best of both worlds, meeting the needs of frontline staff while providing the flexibility and functionality required for effective policing.
Sepura is a leading supplier to UK police forces and many other forces across Europe and the world.