Norwegian National Museum

Smarter museum management with Sepura’s SmartView at the Norwegian National Museum

Challenge

The Norwegian National Museum struggled with operational coordination due to its large, complex layout, where traditional GPS couldn't provide real-time indoor location tracking or floor-level differentiation, making efficient security and maintenance difficult.

Solution

Sepura’s SmartView Application, integrated with SC21 TETRA radios and Bluetooth beacons, provided real-time location tracking, enhanced resource management, and floor-level differentiation, all without requiring additional hardware.

Benefits

The solution improved safety, streamlined operations, and allowed for quick responses to emergencies. Its flexibility also supported the evolving layout of exhibits, ensuring efficient management and a safe environment for both staff and visitors.

Enhancing operational efficiency and safety at the Norwegian National Museum with Sepura’s SmartView Application

The Norwegian National Museum, is a leading cultural institution in Norway. In 2022, it relocated to a modern, state-of-the-art facility on Oslo’s waterfront, becoming one of the largest museums in the Nordic region.

As the museum transitioned to its state-of-the-art facility, it sought a solution to improve situational awareness, optimise operations, and enhance the safety of both visitors and staff. The museum implemented Sepura’s SmartView Application on their SC21 TETRA handheld radios. This advanced indoor location solution has proven vital in boosting operational efficiency, ensuring safety, and providing real-time situational awareness across the museum’s expansive and complex site.

The Norwegian Museum chose the SC21 specifically for its ability to add functionality through the AppSPACE environment. When they were ready to enhance their solution, it was a simple process to support them with the upgrade.

Gjermund Torp, Key Account Manager at Northcom Norway

Overcoming operational challenges in the Norwegian National Museum's relocation to a new facility

Relocating to a new building, the museum faced unique operational challenges due to its size and layout. GPS technology was insufficient as it could not differentiate between floors within the museum, nor provide accurate real-time indoor location data. With a national collection of over 400,000 pieces and an annual visitor count exceeding 600,000, precise team coordination was critical for handling security, maintenance, and emergency responses.

The Norwegian National Museum building from afar
Workers at the Norwegian National Museum carrying out renovation work on a large painting.

Transforming museum operations with real-time location data

Sepura’s Indoor Location SmartView Application offered an innovative solution, using a network of Bluetooth beacons positioned throughout the building. Integrated with the SC21 radios already in use by museum staff, the system provided:

  • Real-time location tracking: Automatically updated staff locations within the building, including floor-level differentiation.
  • Enhanced resource management: Streamlined task assignments and responses to emergencies.
  • Cost-effective integration: No additional hardware was required, as the SC21 radios supported the upgrade through Sepura’s AppSPACE environment.

Sepura's Indoor Location solution

Sepura’s SmartView application provides a powerful and adaptable solution for monitoring team locations, whether through GPS or indoor beacons. Key benefits include:

  • Rapid emergency response: Quickly locate teams to ensure a fast reaction during incidents.
  • Streamlined task and incident management: Efficiently assign tasks and manage situations.
  • Cost-effective installation: Utilising low-energy Bluetooth beacons for easy and affordable setup.
  • Seamless integration: Compatible with existing mapping systems.

Sepura’s Indoor Location application offers powerful additional functionality to support users whose operations are mainly indoors and may need to respond to a number of security or emergency situations. It also helps to protect staff working on their own and enables administrative staff to manage resources in the most effective way possible.

Sergei Yarushin, Business Development Manager, Nordics

In collaboration with its Norwegian partner, Northcom, Sepura deployed the SmartView Application with minimal disruption to the museum’s operations. The solution provided a flexible and robust system for real-time personnel monitoring and management.

The deployment of Sepura’s Indoor Location solution has significantly enhanced the museum’s operations by improving safety, efficiency, and overall operational effectiveness. With real-time location tracking integrated with SC21 TETRA radios, the museum staff can:

  • Improve safety: Quickly locate and assist lone workers or respond to medical and security incidents.
  • Increase efficiency: Streamline maintenance and resource allocation, improving operational management.
  • Adapt dynamically: The system’s flexibility supports evolving layouts as exhibits change.

By implementing Sepura’s SmartView Application, the Norwegian National Museum has transformed its operations, enabling better emergency response, task management, and resource coordination. The solution has enhanced the museum’s ability to provide outstanding visitor experiences while ensuring the safety and efficiency of its staff.

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