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Retail, Hospitality & Leisure

Coordinate staff and respond to customers quickly and effectively with clear radio communications.

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Home / Industries / Critical Communications for Retail, Hospitality and Leisure

Improve customer experience in retail, hospitality and leisure settings with efficient radio communications

Whether it is a hotel, retail environment or visitor attraction, Sepura's solutions can deliver a modern digital radio solution with the flexibility to add more features and capacity as the numbers of visitors to your site grows.

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Sepura's radio solutions in action

Related products

Our most popular devices and accessories for retail, hospitality and leisure organisations globally.
sepura sc21 device

SC21

  • Hand Portable

Small and lightweight, the SC21 is a smart and rugged TETRA radio, offering outstanding power in compact form.

  • IP67
  • TETRA
  • UHF

SC23

  • Hand Portable

The SC23 is a rugged and reliable TETRA device, offering powerful audio, a simplified user interface and the essential functionality required for mission-critical operations.

  • IP68
  • TETRA
  • UHF
  • VHF

One-wire Kit: Acoustic Tube Ear Hanger (RAC)

  • Audio

Acoustic tube earpiece terminated with a RAC connector for receiving audio. This device does not include a microphone. Part no. 300-02017

  • TETRA

Mini Remote Speaker Microphone (mRSM)

  • Audio

Small, robust and lightweight, the mRSM (Mini Remote Speaker Microphone) has been specifically designed for users operating in a wide range of environments including public safety and commercial operations. The combination of ergonomic design together with positive tactile feel of the PTT and emergency button, makes the mRSM easy to use, even with gloved hands or in poor light. The mRSM boasts outstanding audio quality, Water Porting® and IP67 environmental protection, delivering loud, clear audio, even in continuous, heavy rain. Part no. 300-01979

  • IP67
  • TETRA

IP67 Sepura Remote Speaker Microphone (sRSM)

  • Audio

Robust and lightweight, the IP67 sRSM boasts outstanding audio quality, IP67 environmental protection and Water Porting® technology - ensuring loud, clear audio, even in continuous, heavy rain. Its ergonomic design makes it easy to use, even with gloved hands or in poor light. Three soft keys can be used for customised configuration, such as volume increase, volume decrease and TMO/DMO toggle. It also features a dual colour LED and a threaded 3.5mm earphone jack to attach an optional privacy earpiece. Two versions of the IP67 sRSM are available with standard lead length (550mm) and short lead length (310mm). Both are fitted with an sRAC Connector.

  • IP67
  • TETRA

12-Way Battery-Only Charger

  • Power

Providing simultaneous charging of Sepura standard and high-capacity TETRA batteries, the 12-way charger can be desk- or wall-mounted and features an intelligent battery management system, allowing batteries to be left in the charger for prolonged periods. Coloured LEDs indicate charging status. Part no. 300-00385

  • TETRA

1+1 Desktop Charger

  • Power

Compatible with Sepura SC-series and STP-series batteries, the 1+1 Desktop Charger is designed to charge both a battery fitted to the radio and a spare. Please note: an insert is required for the SC21.

  • TETRA

SC20/SC23 Belt Clip

  • Carrying

Attached via a retainer on the rear of the radio, the belt clip can be left in place while using the 1+1 or 6+6 battery chargers and can be used with both standard and high-capacity batteries. Part no. 300-01589

  • TETRA

SC21 Large Belt Clip Attachment

  • Carrying

A traditional belt clip which can be fitted on a belt up to 55mm wide. The belt clip can be left in place when the radio is fitted in a car kit or charger. Part no. 300-01923

  • TETRA
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Hear from our customers

Royal Horticultural Society
  • Commercial

Royal Horticultural Society

Sepura has provided leading gardening charity, the RHS, with a scalable TETRA solution, including smart applications as well as devices that provide excellent coverage and unrivalled audio quality.
Norwegian Museum Enhances Situational Awareness with Sepura’s Indoor Location SmartView Application

Norwegian Museum Enhances Situational Awareness with Sepura’s Indoor Location SmartView Application

The Norwegian National Museum has deployed Sepura’s SmartView Application on their fleet of SC21 TETRA hand held radios as part of its preparations for moving to a new building in 2022.
Idre Fjäll Ski Resort
  • Commercial

Idre Fjäll Ski Resort

Swedish ski resort, Idre Fjäll, were looking to increase communication and optimise staff and visitor safety with a cost-effective upgrade to their communication system. Sepura delivered a flexible and reliable solution with devices that can handle all types of weather conditions.
Case Studies

Why choose Sepura

Dedicated to continuous R&D

Innovation is at the core of our operations. That's why over 50% of our team are dedicated to research and development. Investing in the future is critical to support our customers migrating to emerging technologies and we are proud to carry out all of our R&D in-house. R&D at Sepura

Outstanding service and aftercare

At Sepura, we believe that customers don’t just buy a device; they invest in a relationship. This philosophy is embodied in all our teams and our global partner network, providing professional, agile support, repairs, and customer service. Learn more about customer aftercare.

Team of industry experts

Meet our talented team of experts who have extensive experience working with critical communications customers. From innovators and engineers to product specialists, the Sepura team is dedicated to designing and developing solutions that meet the practical needs of mission-critical users. Meet the team. Meet the team.

We are here to help

To discuss your critical communications needs or request a quote, get in touch with us using the short form below.